FAQ

Remember: I'm a solo artist, I'm not a big company such as Amazon. Thank you for your patience :).

 

What is the estimated delivery?

There's no stock of this product, hence the PRE ORDER. The exact number of packages will be defined by 5th November, when the sales will close. It takes about 3 weeks for the order to be printed, 1 week of packing everything and then send them at the post office. Which means buyers will start to receive approximately 1 month after the final sales, from November 30th onwards.

What are the paying methods?

Since I'm from Brazil, PayPal is the safer paying method for both you and me. Sorry, borders and its bureaucracy are difficult to deal with being a one-persons team :(.

What's the shipping method?

The package will be sent via Correios (brazilian post office services), through what is called "Impresso Modico", the safer catogory to send stationery everywhere. You'll receive a tracking number via e-mail, but the tracking service can be delayed at the website. Again, please, be patient.

I'm from outside of Brazil, will it take long?

Before opening the shop, I've sent a package to a friend of mine in Japan. It took about 3 weeks, meawhile another one for the same city as I live in took 4 weeks. The maximum estimated delivery is 1 month after posting.

Had any problems with your package?

Please send me an email at butcherlady.workshop@gmail.com. Please, be kind! I'll try my best to solve your problem.